Delivery Information

We deliver to all areas across Egypt.

The moment you complete your purchase, your delivery will be processed. We will you send you a confirmation email to the email address you have provided, which includes the goods you have ordered and their cost.

Delivery Options

  • Standard delivery - Delivery charge is EGP 99, or free on orders above EGP 479. Delivered within 1-5 days.

Click & Collect

  • Order your product online and pick it up in store.

Safety Measures

In light of current circumstances, we are taking every measure to ensure the safety of our customers & employees. We have imposed strict hygiene and sanitation protocols at every step of the order & delivery process that put safety first. The precautionary measures include:

Safety measures

We will always continue to uphold all measures to offer you the best shopping experience from the safety and comfort of your home.

    Home Delivery

    Standard delivery is available within:

    • Metropolitan

      • Cairo and Giza
    • Alexandria
      • Alexandria
    • Suiz Canal
      • Port Said
      • Ismailia
      • Suez
    • Delta
      • Qaliyobiya
      • Minoufiya
      • Sharqiya
      • Gharbiya
      • Daqahliya
      • Behaira
      • Damietta
      • Kafr-e-Sheikh

    Standard delivery is available within:

    • Central Egypt

      • Fayoum
      • Beni Suef
      • Miniya
      • Assiut
      • Sohag
    • Upper Egypt
      • Qena
      • Luxor
      • Aswan
    • Touristique
      • Red Sea
      • South Sinai
      • North Coast
      • Matrouh
    • Remote Areas
      • New Valley
      • North Sinai
      • Abu Simbel
      • Marsa Alam
      • Salloum
      • Halayeb
      • Shlateen

    Payment Options

    Credit/Debit Cards

    We accept payments through local & international credit/debits cards such as VISA & Mastercard.

    We offer quick and secure payments through Fawry.

    Cash On Delivery

    The cash on delivery option is limited to a maximum of EGP 10,000 per order. We offer alternative payment options through debit/credit cards for orders above EGP 10,000.

    The cash on delivery option is subject to a surcharge of EGP 50.

    Click & Collect

    You can pay online and we will deliver your order to the selected store for collection. After placing your order, you’ll receive a confirmation email / text message with order number. Please wait for an email and/or SMS from us telling you when it’s ready to collect.

    If you’re unable to collect your order for any reason, please contact us on 02-24803822.
    Please note that we’re unable to accept orders that include either non-available item or items for collection from one of our stores as well as items for home delivery. In these cases please place two separate orders – one for collection and one for home delivery.

    We keep your order in store for 7 business days.

    All uncollected orders will be cancelled and any payments made will be refunded to the card used for the purchase.

    For more information, please visits our FAQ's page.